The upstream DNS server provider has informed us that a fix has also been applied on their end, resolving the issue affecting their DNS service in the London 1 (EU-West) region.
We have confirmed that connectivity has been restored and will continue monitoring the service to ensure that connectivity remains stable.
Posted Sep 21, 2026 - 22:15 UTC
Identified
The issue has been identified to a faulty upstream DNS server and a fix has been implemented.
Posted Sep 21, 2026 - 16:47 UTC
Investigating
We are currently investigating degraded performance affecting the Pressidium Dashboard service. Users may experience slower-than-normal response times when accessing or interacting with the Dashboard.